Monty, owner of New Era Pest ControlExplaining why the ants are in the homeWhy are ants inside my home?
Ants enter homes looking for food and water (an attractant) for the outside colony, or shelter from extreme weather conditions. They find their way through tiny cracks and openings around windows, doors, pipes, and other entry points.
Once the scout ant finds food and water inside, it leaves a pheromone trail that guides other ants directly to that source. Finding where they are entering and what is attracting them is an important part of solving the problem.
We're only in your home for a short time, so we need your help. Watching the ants and showing us where they're coming from and where they're going can make a tremendous difference in solving the problem.
Please don't disturb the ant trail
We know ants can be frustrating, but please do not spray, wipe up, or destroy the ants or their trails before answering the questions below.
These ants may be carrying food or water back to the colony. Disturbing or killing them can interrupt the trail and make it harder for us to locate the colony and determine the best treatment.
Please leave the trail undisturbed whenever possible and let us be your eyes.
Let's follow the trail
Help us understand what the ants are telling us.
“Tell us where they are. We'll do the rest!”
Tell us where the ants are, where they're coming from, and where they're going. We'll do the rest! This helps our technicians find hidden colonies quicker when they arrive for your service.
By answering a few simple questions, sending us a couple of pictures, and telling us what you've noticed, you can help our technician understand what's happening before we arrive.
Just show us what you're seeing, and we'll follow the clues.
Your name and email
The report goes to your technician.
What are you seeing?
Which best describes the ant problem you are experiencing? Choose all that apply.
Why we're asking: This helps us understand the ant issue you may be experiencing.
In what room are you seeing the ants?
Please select the room that applies.
What area of the room are you seeing the ants?
Choose all that apply.
Why we're asking: The location can give us our first clue about where the ants are traveling.
Which best describes the ant severity level?
Pick the one that fits what you are seeing.
Why we're asking: This can tell us the current severity level.
Where exactly are you seeing the ants?
Please be very precise, as this helps us locate any possible nests or entry points. Required
Please type your response, or tap the microphone to tell us where you are seeing them.
Where are they coming from?
Ants are entering the home for 2 reasons. Food/Water for the colony, or severe weather conditions. Understanding where they are coming from will tell us if they are coming from outside or a nest inside the home.
Common entry points include: Required
Why we're asking: Knowing where they enter can help us identify the source and entry points that may be sealed to prevent entry.
Where are they going?
If you watch them for a moment, can you see where they're traveling to? Required
When do you see them?
Choose all that apply. Required
Anything else to show us?
Every detail you provide helps us help you. Please be our eyes and tell us what you're seeing and noticing. Your observations can be extremely valuable in identifying entry points, trails, and possible nesting areas inside your home.
Thanks, we've got it.
Your ant report is on its way to our team. Our technician will review it before your visit. In the meantime, keep an eye on the trail and leave it be.
We already have your details
We already received a report from this email. Your technician has it. If you have a question, call us and we will help.
Call (786) 462-5912